Our Team

Meet Our Team

Emily Richardson

Locations

  • Portland

Roles

  • Client Services

Emily Richardson

Client Service Specialist

(Pronouns: she/her/hers)

As a Client Service Specialist, Emily creates and maintains streamlined client experiences. She works closely with new Client Service Associates and provides training on Coldstream’s client experience standards. Emily serves as an expert resource for our internal systems, processes and procedures, and interfacing with our external custodians. Our Client Service Associates serve as our clients’ advocates and are dedicated to relieving their daily stressors. Emily understands the important role Client Service Associates play in our client relationships and the level of detail needed to deliver an amazing experience.

Prior to joining Coldstream, Emily worked as an Insurance Planning Associate and Front Office Coordinator at Rosenbaum Financial. Her previous work experience was in the real estate and hospitality industries, and she attended the College of Southern Idaho. She is licensed in insurance sales and is familiar with life, disability, and long-term care insurance.

THE MOST TREASURED THING I OWN

My Pets! They are my best friends and bring endless amounts of joy in my life.

ONE PIECE OF ADVICE

Although it’s something you hope to never need, insurance is an important part of your financial plan! It’s a simple way of making sure your family members are protected in case the unexpected happens.”

HOBBIES

While it’s warm out, I enjoy exploring Oregon and spending time outdoors hiking and paddle boarding with my dog. I also love to maintain my large houseplant collection and attend live shows!

COLDSTREAM SHAREHOLDER

Coldstream is an employee-owned wealth management firm. We believe that by having broad employee ownership, we can attract and retain the industry’s best talent – in turn furthering our mission of enhancing people’s lives.