The COO Roundtable: Episode 73

With Episode 73, Matt welcomes two thoughtful RIA operators to the podcast: Carrie King and Jay Tarno, CFP^®.  Carrie is Partner, Chief Compliance Officer, Director of Trading, and a Wealth Advisor at Ullmann Wealth Partners, located in Jacksonville Beach, Florida.  Ullmann Wealth Partners was founded in 2002 and has grown from approximately $400 million in 2018 when Carrie joined, to about $1.1 billion today.  Jay is the Chief Operating Officer at Cornerstone Planning Group in Fairfield, New Jersey.  Cornerstone launched in 2020 with about $100 million of assets and today manages approximately $700 million for clients. Matt, Carrie, and Jay discuss the career paths that led them to where they are today (including Carrie’s time as a French restaurant owner!), as well as:

• The mindset they use for tackling each day to ensure they are as productive as possible
• Favorite books that have shaped their approach to their careers (Getting Things Done by David Allen and Buy Back Your Time by Dan Martell)
• How their firms have used specialized client niches to propel their growth
• The hiring, onboarding, and training practices they use to set teammates up for success
• The importance of documenting their firms’ processes and how those documented processed can cut employee training time in half
• Specific tech initiatives their firms are focused on

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You can read the full transcript here.